Driving cultural transformation ambitions in quality control labs
To achieve digital transformation success, quality control (QC) labs first need to prioritize cultural transformation. A lab’s culture can often be decades-old, but it requires a transformation that mirrors the technological advancements taking place around it.
This agile shift in culture, moving away from the standard waterfall methodology, can start with an individual department or a team on a trial basis and gradually spread to the entire organization.
More than the change in skills in the workforce, what becomes important is whether the decision-makers believe in and can drive the necessary change, or whether they want to stick to traditional ways of executing organizational work.
Once a cultural path forward is established, an organization needs to focus on achieving certain goals. These goals include developing new workforce skills, engaging employees, delivering excellent customer service, improving safety and fostering leadership excellence that can be used as touchstones throughout the process.
