Digital platforms becoming the crucial differentiator for business growth
Digital platforms transcend technology. They encompass the entire ecosystem from business models and revenue streams to customer experiences, operations and ecosystem alignment.
To understand how to build an effective digital platform that drives value in the enterprise, offers insights into enabling this business enabler.
Defining a digital platform
While digital platforms are a technology-based initiative, digital platforms redefine business models through innovative as-a-Service models.
Digital platforms allow organizations to deliver great customer experience while focusing on business agility and flexibility. Building effective platforms will demand enterprise-level transformation and requires new digital ways of doing business to achieve monetization of existing offerings, while creating new offerings, especially around data. This applies across functions — be it an e-commerce platform, an IoT platform or even an aftermarket platform.
